Privacy Policy for Redefine Realtors

Last Updated: 04/10/205

1. Introduction

Welcome to Redefine Realtors (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.redefinerealtors.com or use our services.

By accessing our website and providing your information, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, postal address, and any other details you provide when you fill out a contact form, subscribe to our newsletter, or register for an account.
  • Property Requirements: Information about your property preferences, budget, desired location (e.g., Lucknow, Noida), and type of property (residential/commercial).
  • Technical Data: Your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website. This data is collected automatically via cookies and similar technologies.
  • Communication Data: Any correspondence we have with you, including emails, WhatsApp messages, and call recordings (where applicable for training and quality purposes).

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: To connect you with properties that match your requirements, schedule site visits, and facilitate the sale, purchase, or leasing of real estate.
  • To Communicate with You: To respond to your inquiries, send you property alerts, updates, and marketing communications (you can opt-out at any time).
  • To Improve Our Website: To analyze how our website is used so we can improve user experience and our service offerings.
  • For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and RERA guidelines, and to protect our rights and the rights of our users.

4. Sharing Your Information

We value your trust and do not sell your personal data. We may share your information only in the following situations:

  • With Your Consent: We will share information with third parties when you have given us your explicit consent to do so (e.g., sharing your details with a builder for a site visit).
  • With Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email marketing services, CRM tools), so long as they agree to keep this information confidential.
  • For Legal Reasons: We may disclose information where required by law, such as to comply with a subpoena or similar legal process.

5. Data Storage and Security

We implement a variety of security measures, including SSL (Secure Sockets Layer) technology, to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by a limited number of persons who have special access rights and are obligated to keep the information confidential.

6. Your Data Protection Rights

Under Indian laws, you have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data that we hold.
  • Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You can request that we erase your personal data, under certain conditions.
  • Right to Object to Processing: You can object to our processing of your personal data.
  • Right to Withdraw Consent: You can withdraw your consent for us to use your data at any time.


To exercise any of these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

Our website uses “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

8. Third-Party Links

Our website may contain links to other sites, such as property portals or UPRERA. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us, and we strongly advise you to review the Privacy Policy of every website you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Redefine Realtors
Email: info@redefinerealtors.com
Phone: +91 9335167888
Address: D-6/860, Sector 6, Gomti Nagar Extension, Beside HDFC Bank, Lucknow, Uttar Pradesh 226010.